Q. Will I receive tracking information?
Yes. Once your order has been shipped you’ll receive an email with your tracking link so you can stay up to date with where your order is at. Please note DIY Mushroom Mini Farm spawn is sent via regular mail and therefore does not have tracking information.
Q. When will my item be delivered?
Each order has a unique delivery estimate provided by the courier service - you can find this via your tracking link. During COVID-19, we can’t provide general delivery estimates as these are constantly changing.
Q. Why can't you ship to Western Australia?
Unfortunately due to the biosecurity laws in WA we are unable to ship any mushroom products there. This includes mushroom spawn and DIY Organic Mushroom Mini Farms. Sorry!
Q. Can you ship internationally?
At this time we do not offer international shipping.
Q. When will my item be shipped?
We’re currently aiming to get your purchases into the post in 3-4 days, however this may be a little longer as we have recently moved our warehouse and are still settling in. Thank you for your patience and understanding.
Please note this currently applies to all orders, including those to be shipped via Express Post.